Keywords
     
 
 
A Japanese Home Appliances Company
 

A Japanese Home Appliances Company
Panel Rental
Time: 7/1/2003 - 7/9/2003
Client: A Japanese Home Appliances Company

 
Objectives and Challenges:
 

•  The Client plans to develop a series of new product, recordable DVD, for global market.

•  The Chinese market is very important for this company, so the new product must fit the requirement from Chinese customer.

•  The new product is under development, and has no final product . The development schedule is urgent, thus the client wants to learn the responses of Chinese customers to this new product within the shortest time .

•  If choosing traditional research method, the client has to spend at least 2 months and a lot of money , and the new product development schedule will be heavily delayed.


 
COMR Solution
 

•  Questionnaire Development

•  Questionnaire design

•  Questionnaire edition & production

•  Survey Deployment:

•  Screen out targeted panelists

•  Send out survey invitation

•  Acquire survey results

•  Data Reporting:

•  Generate report within 10 days


 
Results
 

•  With CIIC-COMR Online Research, this client gets the response from overseas (Chinese) customers within 10 days . Compared with traditional research, CIIC-COMR online research saved at least 45 days and 60% of cost to get the result.

•  Besides above, the benefit of un-delayed new product development is valueless.


 
Next Step
 

In the future, this client will continually use CIIC-COMR as its research partner to learn Chinese market and customers quickly and ecumenically.

 

 

 
Overview
Online Survey

Human Resources

Customer Satisfactions

Website & E-commerce

Case Studies

 
 
· October. 5, 2003
  TCL Employee 360 Degree Feedback Survey
“ Compared to traditional methodology, CIIC-COMR’s Solution saves more than 1 million RMB in employee research. The saved budget can fulfill the same type of survey 30 times….
  more detail>>



· May 18, 2003
  Siemens Product online test
With CIIC-COMR Online panel database , the client got the response from overseas (Chinese) consumers only within 10 days., CIIC-COMR online research saved at least 45 days and 60% of cost to get the result …
  more detail>>
 
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